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An Online E-commerce Beauty and Personal Care Store

  • Product Strategy
  • IA Planing
  • Analysis
  • UX/UI Design
  • App Development
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About Kunooz And Whites

Kunooz is a leading Beauty and Personal Care e-commerce website platform exclusively available for the UAE audience. The e-commerce store have a great variety to offer to its customers that one can think of. Catering to users of all types and finding varied products for their personal care, hair care, beauty, pharmacy, and maternal needs. The website is well-organized with a wide range of products categorized under meaningful and easily understandable sections.

The customer can directly add the product to their cart and make easy and instant payment by choosing any of the available payment modes. Additionally, the customer can select the delivery option or store pickup option, based on their convenience.

  • Team

    04 Member

  • Development Time

    06 Months

  • Client’s Location

    Saudi

  • Industry

    Ecommerce

  • Service

    UI/UX Design, Web Development

  • Target Users

    Ecommerce brand Includes (Cosmetics, Wellness products)

Identify the Client Needs

Customers often explore several stores to address their varied beauty, skin, and healthcare requirements. Since it is a daunting task to hunt different places and find the essentials, therefore to minimize the hassle of finding required products, team Kunooz and Whites planned to introduce a centralized e-commerce platform.

The platform was designed to on-board local customers and facilitate them with a one-stop solution where they  can find a variety of products and solutions for their personal needs. The e-commerce platform enables the customer to conveniently place their order by opting for the suitable payment modes and get the order delivered at their shared location or enables them to pick the order from their nearest store.

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Our Approach & Solutions

Soon, they learned about the market gaps, customer requirements, and how these gaps can be filled. For all these problem solutions, they aimed to build an e-commerce platform that fulfils local customers’ needs. To deliver the client’s goals, the platform is equipped with the following key functions that deliver an exceptional user experience as well.

  • Convenient onboarding and user-flow
  • Easily explore the platform and quickly find the right product
  • Quick payment integration modes
  • Original and quality product delivery
  • Send order details and status updates through email and SMS

Technologies Leveraged

  • box-img NodeJS
  • box-img MySQL
  • box-img HTML5
  • box-img CSS
  • box-img Bootstrap
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High Fidelity Prototype

The high-fidelity prototype design starts, once the designers gain approval for their low-fidelity wireframes. Likewise, the designers receives affirmation for the lo-fi wireframes, they started working on preparing the high-fidelity prototype. The hi-fi prototype is the much more advanced and qualitative version of the lo-fi wireframes. These hi-fi prototypes are much like the live version of the website that provides appealing design, interactive user experience, smooth transitions, micro-interactions, etc.

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Development

The Kunooz and Whites e-commerce platform comprises 3 stakeholders’ i.e. Customer, Delivery, and Admin Panel. To streamline all the three platforms to work in sync, they are equipped with varied features and functionalities that are listed below.

Easy Onboarding

The customer can quickly log in/sign up with an email id/mobile number and password.

User Profile

The customer can manage their profile details to place the order quickly.

Search

The customer can search any product directly from the search option.

Add Product

The customer can add the required product into the cart along with the quantity.

Product Details

The customer can easily find the product description, reviews, and ratings before placing the order.

Product Comparison

The customer can compare any of the products with similar products that are available on the platform.

Make Order

Customer can place their order by adding the required products and their quantity.

Select Delivery Mode

The customer can select the home delivery option or pickup option from the nearest store.

Make Payment

The customer can make payment by choosing any of the available modes.

Sign Up/Log In

The delivery person can easily sign up/log in with an email id/phone number and password.

Manage Profile

The delivery person can update the profile details along with vehicle details and valid documents.

Receives Order Request

The delivery person receives notification and details of the new order placed for home delivery.

Accept/Reject Delivery

The delivery person can accept/reject delivery request received from the customer.

My Deliveries

The delivery person can track the details of all the previous deliveries.

Ratings & Reviews

The delivery person can view all the ratings and reviews received by the customer on their order delivery.

Sign Up/Log In

The admin can sign up/log in with an email id and password.

Customer Management

The admin can keep track of all the registered customers with their order details, activities, etc.

Delivery Management

The admin can manage all the order details and deliveries by assigning the delivery agent.

Store Management

Admin can keep an eye on the stocks, staff, and other activities happening in each store.

Payment Management

Admin can keep track of all the payments made through different modes.

Report Generation

Admin can prepare instant reports on different data for varying time period.

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Project Outcomes: Evaluating the Impact

  • Kunooz and Whites is working effectively in dealing with and resolving the varied product requirements of the customers. The customer can easily find cosmetics, beauty, maternity products and medicines as well, to get it delivered on their doorsteps. In fact, they can even directly pick up the order from the nearest store point. The app and the website are serving as a great platform for providing quality and branded products under a single store where customers can buy products at a great deal.

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